NCSFA Honors State of Tennessee Office of Vehicle and Asset Management with Fleet Excellence Award

Tennessee successfully changed the culture of their Office of Vehicle and Asset management resulting in improved business operations, better vendor relations, and state-wide recognized customer satisfactions.

For Immediate Release – October 16, 2019

 LEXINGTON, KY – The National Conference of State Fleet Administrators (NCSFA) an association dedicated to state and university state fleet directors, has honored the Tennessee Department of General Services, Office of Vehicle and Asset Management with its annual Fleet Excellence Award. Bob Williams, Assistant Commissioner for the Office of Vehicle and Asset Management accepted the award at the 2019 Workshop.

The Fleet Excellence Award is bestowed to a member fleet manager or organization that has demonstrated leadership resulting in cost reduction, the creation of new efficiencies, safety enhancements, and customer service. The award is presented annually at the State Fleet Managers Workshop.

The NCSFA selection committee noted the work the Office of Vehicle and Asset Management has accomplished the past five years to be selected for this honor. Through the implementation of new hiring practices, an updated training curriculum, utilizing telework for eligible employees, and a thorough review of their business practices to eliminate wasteful steps, the office has evolved to become a more efficient operation. Over the last five years, the office has decreased personnel by 15 full time employees while completing the same amount of work, implemented an initiative to visit annually with each vendor to improve relationships, and has achieved a customer satisfaction rating of 97.3%.

“The Fleet Excellence Award is one of the highest honors that NCSFA awards one of our members. The holistic results that Tennessee’s Office of Vehicle and Asset Management have achieved as a culmination over the last five years is impressive and deserving of this honor,” stated Tommy Morrison, Executive Director for NCSFA.

About NCSFA: The National Conference of State Fleet Administrators (NCSFA) is a non-profit organization with approximately 200 dedicated fleet professionals. The goal of NCSFA is to improve the overall effectiveness and efficiency of its members through education and ongoing peer-to-peer networking opportunities. NCSFA serves the needs of members who manage fleets of automobiles, SUVs, trucks and vans, and a wide range of specialized mobile equipment for customers in the many of the state and university owned fleets throughout the United States

For more information about NCSFA visit www.ncsfa.net

Contact

National Conference of State Fleet Administrators

[email protected]

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